Technology Help Request

Please tell us your problem and we will respond as soon as we can. Please keep the description of the problem short, but specific.

If you are having issues with accessing your e-mail or myCMU please stop by our office on first floor of Cupples Hall or
Call our office at 660-248-6197 as we Do Not give passwords out over e-mail.

 

I am a... Faculty  Staff Student Alumni Other
ID Number:
Name:
Phone/Cell Phone:
E-mail Address:
Location:
Description of the Problem:
Please type CMU into box:

PLEASE NOTE: If you need assistance during non-business hours, we offer limited phone support for:

  • Eagle or myCMU password issues
  • Blackboard Collaborate
  • Questions regarding an online course that you are enrolled in (i.e. posting to a discussion forum, problems with a test, uploading your photo, etc.). Non-business hour support will not be able to assist you with grade, billing, transcript, financial aid/awards, validation, housing, or registration questions.

You may contact our helpdesk 24/7 by calling 660-248-6197.